FAQ Skin Problems
Is there a consultation fee?
We offer professional skin consultations. In many cases, if you proceed with a treatment on the same day, the consultation fee is waived or credited toward your treatment cost. Please check our current seasonal promotions for free consultation slots.
What should I bring for my first visit?
Please bring a list of your current skincare products or medications. This helps our consultants understand your skin history and avoid any ingredient contraindications.
Do I need to book an appointment, or can I walk in?
To ensure you receive the dedicated attention of our specialists, we highly recommend booking an appointment in advance. However, we do accept walk-ins based on daily availability.
Are the treatments at Estika safe?
Absolutely. All our procedures are performed using medical-grade equipment and FDA-approved or KKM-notified products. Our therapists and consultants are rigorously trained to prioritize your safety and skin health.
How do I know which treatment is right for me?
You don’t have to choose alone! Every journey at Estika begins with a comprehensive skin analysis. We use digital imaging or professional assessment to identify your skin’s specific needs before recommending a customized plan.
Is there any downtime after the treatments?
Downtime varies depending on the intensity of the procedure. Standard facials have zero downtime, while advanced treatments like Fractional CO2 Laser or Chemical Peels may result in 3–7 days of mild redness or peeling. We will provide a detailed post-treatment guide for every session.
Where is Estika located?
We are located at [Insert Your Address Here]. You can find us on Google Maps or Waze by searching “Estika Clinic/Studio.”
What are your operating hours? A: We are open:
We are open from 10.30AM – 7PM Everyday. For Public Holidays, please check our Social Media for special announcements.
How many treatment I need for facial and other treatments?
The number of sessions varies depending on your skin goals and the type of treatment.
Maintenance Facials: Recommended once every 3 to 4 weeks to maintain a healthy glow.
Targeted Treatments (Anti-Aging/Pigmentation): Usually require a series of 4 to 6 sessions for optimal, long-lasting results.
During your first visit, our specialists will create a personalized treatment plan outlining the exact frequency needed to reach your desired look.
What is the differences between Estika and other medispa?
Estika Medispa distinguishes itself through our specialized Non-Invasive Beauty Aging philosophy. Unlike traditional clinics that may rely on aggressive or surgical procedures, we offer high-performance, non-clinical solutions that deliver visible results without needles or surgery. Since 2015, our focus has been on achieving long-term skin health in a relaxing, professional environment
What type of skin problems did you covers?
Type of skin problems Estika Medispa covers consists of dry skin, oily skin, acne, acne scar, open pore, dull skin, dark spot & pigmentation, fine lines, wrinkles, uneven skin tone, dark circle, dark lips, dry lips, oil cyst and skin tag.
What are your payment methods?
We accept Cash, Debit/Credit Cards (Visa & Mastercard), and major E-wallets (GrabPay, TNG, etc.).
Do you offer installment plans?
Yes, we understand that investing in your skin is a commitment. We offer 0% interest installment plans through selected banks and “Buy Now, Pay Later” (BNPL) services like Atome or SPayLater.
Can I get a refund if I change my mind about a package?
We strive for total customer satisfaction. While we generally do not offer cash refunds for change of mind, packages can often be converted into store credit or exchanged for other treatments of equal value, subject to our Terms & Conditions.
Can I wear makeup after my treatment?
For most facials, you can apply makeup immediately. However, for laser or microneedling treatments, we recommend leaving the skin “breathable” for at least 24–48 hours to prevent irritation.
Can I exercise after my session?
We advise avoiding strenuous exercise, saunas, or swimming for 24 hours post-treatment, especially if the treatment involved heat or extractions, to prevent excessive inflammation or infection.
Who will conduct my face during facial and treatment session?
Your skin is in expert hands. All facial and aesthetic treatments at Estika Medika are conducted by Certified Beauty Specialists. Our team undergoes rigorous training and professional certification to ensure they possess the technical skill and anatomical knowledge required to deliver safe, effective, and high-quality care tailored to your specific skin needs.
What technology do you used for facial and other treatments?
We pride ourselves on using advanced, medical-grade aesthetic technology that is both safe and effective. Our treatments utilize non-invasive innovations
Is there any guaranteeed?
While every individual’s skin reacts differently based on genetics, lifestyle, and existing conditions, we guarantee our commitment to excellence and safety. We provide a comprehensive skin analysis before any procedure to set realistic expectations. Our goal is to achieve the best possible clinical outcome for you, backed by our award-winning standards and professional expertise.
Who do I need to trust Estika Medispa?
Trust is the foundation of our brand. You can feel confident choosing us because:
Proven Track Record: We are the proud recipients of the Nona Superwoman Award 2023 for excellence in the beauty industry.
Extensive Presence: With 34 branches nationwide, we are a household name trusted by thousands of clients.
Medical Oversight: Our protocols are science-backed and focused on non-invasive solutions that prioritize your long-term skin health over “quick fixes.”